Consulting
I consult for interesting companies who have questions about their users or customers. If this sounds like you, please reach out and we can talk about working together.
Packages
Usability Testing
Usability testing might be right for you if you have an existing product or prototype, and you want to be sure folks can use it as intended before you fully dev or launch it. This can be set up as a one-off or ongoing engagement.
Typical timeline: 2 weeks
Typical cost: $6,000 USD
Archetypes
You might need archetypes if you have a product and need tools to onboard new team members, create empathy amongst current team members, or make marketing or product decisions that target specific types of users.
Typical timeline: 4 weeks
Typical cost: $12,000 USD
Concept Testing
Have an idea for a product, but not sure what the right execution is? Together we can create concept boards, run them past prospective users, and get you some much-needed direction based in real user needs.
Typical timeline: 3 weeks
Typical cost: $9,000 USD
Custom
Have questions about your users but none of these options seem to fit? Or, do you feel like you don’t know enough about research in the first place to know what you need? Don’t worry, this is normal. I can help!
When you hire me
You’re hiring a senior, experienced consultant with years of experience and hundreds of projects under my belt.
I’ve worked in industries as diverse as fintech to fast food, and studied user groups from extremely niche to general population.
My philosophy is “just enough” research. I want to give you answers that make decisions instead of winding up on a dusty Google Drive shelf. I’ll come up with a plan that maximizes your time and resources while giving you the info you need to strategically and confidently move forward with your product.
I also believe research is only useful if it’s collaborative. That means when you work with me, I will clearly lay out how and when I’ll need you to dive in with me. Plus, I’ll make sure designers, developers, product managers, and business stakeholders all get what they need from my work.
Finally, I’m focused on action. I won’t ever drop a report and peace out. My work ends with a collaborative workshop to lay out what to do with the insights we uncover.
Select Projects
Cometeer
If you haven’t tried Cometeer coffee, you will soon. Billing themselves as “Earth’s first hyper fresh coffee pods”, Cometeer is part coffee company, part tech company.
Project: Archetype creation to inform product and marketing decisions
Methodology: Interviewing, surveying
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For more examples of my work, check out all of MetaLab’s case studies. I started and continue to run the UX research practice at MetaLab, so I am directly responsible for all the research work you’ll find.